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Ability to email folios to guests 
A clickable button should be added to the guest folio for the folio to be emailed to the guest. Right now the pdf file has to be saved and then emailed using another email program.
Comments (10)Posted By : Alex Hart on 04/29/2008 under choiceADVANTAGE
Credit card Information 
Any credit card information entered to the guest folio (in system)should not delete when other credit card swiped on the same folio. It should save all the credit card information to view or for later uses SAME AS PROFITE MANAGER.
Comments (6)Posted By : Henry Patel on 04/29/2008 under choiceADVANTAGE
The ability to Correct off an Adjustment made the same day 
In the event you accidentally adjust the wrong amount, an ability to make a correction so that the guest does not see your error and you can readjust the right amount
Moderator Comments
It appears in reading thru the comments that the majority of the concern you are trying to address is providing the guests with a "clean" folio. If correct, would simple allowing to select item to be printed solve your problems? This would also allow you to maintain your audit trail.
Comments (10)Posted By : Alex Hart on 04/29/2008 under choiceADVANTAGE
Add Drivers License Swipe functionality to choiceADVANTAGE 
Add the ability to swipe a guest's drivers license like a credit card and populate pertinent reservation information.
Comments (13)Posted By : Product Management on 04/11/2008 under choiceADVANTAGE
Allow users to select a different room type on Assign Room screen 
Provide the ability for the user to select a different room type on the 'Assign Room' screen. If the newly selected room type results in an overbooking situation, ask for an overbooking override before making the change. If the newly selected room type has a different rate than the current room type, ask the user whether or not to retain the current rate or change it to the new rate.
Comments (2)Posted By : Product Management on 04/13/2008 under choiceADVANTAGE
Check In Procedure 
When Checking In a guest, Can we just have all the fields such as Arrival date, departure date, # of guests, # of rooms, Name of the guest, Address, Credit card info on the same screen. This will save lot of time when checking in a guest.
Tags : check in screen
Comments (3)Posted By : Tapan Patel on 04/29/2008 under choiceADVANTAGE
Rate override functionionality 
When switching room numbers and/or room type, have the system prompt an option to "overide rate change". This will allow clerks to make room changes for guests with promo rates and/ or who have booked prior to rate increases, without being forced to change the rate and have to return to the guest info screen to override the rate again.
Comments (4)Posted By : Clint Williams on 04/29/2008 under choiceADVANTAGE
Allow reservations that are already made to be added to a group block 
If a reservation has already been made, have a button that allows you to add it to a group block. Right now, if someone makes a reservation and the guest fails to mention they are part of a group, you must cancel the original reservation and re-make it under the group block. It would be much easier if we had the option to be able to just add it to the group.
Comments (7)Posted By : JENNIFER SOCHA on 04/29/2008 under choiceADVANTAGE
Arrival and Departure Date on In House List 
Ability to see Arrival And Departure Date form In house Screen So dont need to go and Check each and every Guest stay Info
Comments (1)Posted By : Henry Patel on 04/29/2008 under choiceADVANTAGE
Add payment column to In House List 
Add a "Payment Type" column to the In House screen. This will assist the property when it comes to cash paying customers and their needs for long distance calls and other charges to their room.
Moderator Comments
A "Payment Type" column idea has been captured and will be a part of a future choiceADVANTAGE release.
Comments (1)Posted By : Product Management on 04/13/2008 under choiceADVANTAGE
Ability to change the room number on day of departure 
Ability to move a guest into a different room on day of departure. For example, if a roof leak develops at 4am, the guest will need to be moved to a different room prior to checking out. Currently, users can't change room numbers after night audit on day of departure.
Comments (6)Posted By : Product Management on 04/12/2008 under choiceADVANTAGE
Add direct bill company name to guest folios 
Currently the company name is not included on the guest folio when direct bill (DB) is the payment type.
Many company clients now require folios with statements/invoices. The addition of the company name on the folio will allow for reconciliation of the two forms.
Moderator Comments
We are pleased to announce that this enhancement will be a part of the choiceADVANTAGE 3.3 upgrade slated for fall of 2008!
Comments (4)Posted By : Product Management on 04/13/2008 under choiceADVANTAGE
Express checkout folios 
The ability to print and deliver folios displaying a zero balance for guests due to depart. Will meet defined business rules for folio delivery.
Comments (2)Posted By : Product Management on 04/12/2008 under choiceADVANTAGE
Posting Payments for Direct Bill Accounts 
There is a functionality to "Pay Multiple Invoices" for Direct Bill Accounts, however, it only works for payments made via check. Please add the option if a company pays via credit card. If a company pays by credit card and had multiple rooms rented, you have to post the credit card to each individual folio.
Comments (4)Posted By : JENNIFER SOCHA on 04/29/2008 under choiceADVANTAGE
Ability to cancle Group Master 
There is no way we can cancle the Group Master and Provide Cancellation #.
Comments (7)Posted By : Henry Patel on 04/29/2008 under choiceADVANTAGE
Groups - auto-check in and auto-checkout of groups 
Allow for efficiencies in checking in and out large volumes of rooms associated with a group. Used to check an entire group in at the same time and print the registration cards and folios.
Comments (3)Posted By : Product Management on 04/12/2008 under choiceADVANTAGE
Credit Card Decline! 
Make it to where you can not check a guest in or print registration card when credit card declines. Currently a guest can be checked in even though their credit card delcines.
Moderator Comments
Changes to credit card declines are coming soon. The "decline" message will be a more prominent pop-up window, and the user will have to choose an option to continue with the check-in process.
Tags : credit card
Comments (8)Posted By : comfort_ok171 on 05/04/2008 under choiceADVANTAGE
Show MLOS and CTA on availability screen 
When viewing the future availability, there is not a way to view the minimum stay or if it is closed to arrival.
Moderator Comments
Excellent idea Clint! This enhancement will be part of a total re-design of Rates Management that is currently under development. Stay tuned for more details
Comments (2)Posted By : Clint Williams on 04/29/2008 under choiceADVANTAGE
Future Reservations Report 
Add a new reservations report to choiceADVANTAGE that would allow the user to print a list of all reservations for a given future date or date range.
Comments (2)Posted By : Product Management on 04/12/2008 under choiceADVANTAGE
Create a detailed report to make bucket checks easier 
A report that can be put into room number order, has name of the guest, the method of payment, the balance of the account, the arrival date, the departure date, the current authorization amount,
Comments (4)Posted By : Alex Hart on 04/29/2008 under choiceADVANTAGE
Addition of Length of Stay to Arrival & In House Lists 
Addition of Length of Stay to Arrival & In House Lists
Comments (2)Posted By : steve trone on 04/29/2008 under choiceADVANTAGE
Allow a configurable user timeout 
Provide users with the ability to define logoff periods for each individual user. So hotels that want a timeout period shorter than 20 minutes will be able to specify this.
Moderator Comments
We are happy to announce that the ability to configure logoff times will be coming to choiceADVANTAGE as part of the 3.3 release due in the fall of 2008.
Comments (10)Posted By : Product Management on 04/13/2008 under choiceADVANTAGE
Enter multiple names in Group reservations 
When rooming lists are sent for groups each mane must be entered into each reservations individually. This takes way to long to do. In Profit Manager the names could be all entered at once & then linked to the room type/reservation. Much faster & more convenient.
Comments (2)Posted By : Peggy Donovan on 05/06/2008 under choiceADVANTAGE
"Back Button" 
I would like to see more "Back" Buttons on the site. In the Group area, Direct Bill area etc.
Moderator Comments
The introduction of more "Back" buttons throughout choiceADVANTAGE will be a part of a future release.
Comments (0)Posted By : Shavaun Rentschler on 05/01/2008 under choiceADVANTAGE
User Activity Log Detail Report 
Please add user activity log detail just like PM, so we can easily tract down who did what by user.
Comments (4)Posted By : Jit Patel on 05/02/2008 under choiceADVANTAGE
Centrally managed guarantee and cancellation policies 
Make all guarantee and cancellation policies fully synchronized between choiceADVANTAGE and CRS.
Comments (2)Posted By : Product Management on 04/13/2008 under choiceADVANTAGE
Finding a guest 
Maybe some more ways to find a guest in the system, because in some cases choiceADVANTAGE is sensitive to the names. So maybe a list could come up with spellings that are close to what we might have put in.
Comments (10)Posted By : deladance07 on 05/05/2008 under choiceADVANTAGE
A report that can show statistical data for Company Profiles 
This report would show rooms, revenue, reservations, cancellations for each company profile, so you can easily keep track of which companies are staying in your hotel the most often, and which companies are generating the most revenue
Comments (0)Posted By : Alex Hart on 04/29/2008 under choiceADVANTAGE
Update the Card Holder field for LNET reservations 
Instead of the card holder field defaulting to the guest name, the field should say "Merchant Card (Room and Tax only)" to account for single-use cards used with LNET reservations.
Comments (1)Posted By : Product Management on 04/13/2008 under choiceADVANTAGE
Upon Check out allowing a direct bill to be added without having to go back to the Guest Info screen and adding a company profil 
This would allow the user to select direct bill at check out without a company profile having been entered.
Comments (0)Posted By : Alex Hart on 04/29/2008 under choiceADVANTAGE
Housekeeping Descrepancy Report 
A report that shows descrepancies between the Front Desk and Housekeeping. Example: A room is due to check out but is still listed as occupied. The Housekeeping staff has updated the room status to "Vacant Clean" instead of just "Clean" or visa-versa. The room would show up as descrepant as the FD has it as Occupied and Housekeeping has it listed as Vacant.
Tags : housekeeeping
Comments (0)Posted By : John Camarillo on 04/29/2008 under choiceADVANTAGE
Managing Reservation 
Should have one screen that shows all future reservation without clicking on each day.
Comments (2)Posted By : Sonal Desai on 05/02/2008 under choiceADVANTAGE
Ability to manage cashiers by login rather than shift. 
I regularly have 2 to 3 front desk working at staggered times. I want each person to be responsible for their own postings, and not trying to figure out who did what on a shift together.
Moderator Comments
Thank you for taking the time to share your thoughts Peggy. I am happy to report that this functionality is included in our May 29th choiceADVANTAGE 3.2 release. Further details to be provided in the choiceADVANTAGE version 3.2 release notes which you will receive soon.
Comments (1)Posted By : Peggy Walgren on 04/30/2008 under choiceADVANTAGE
Net transaction receipt option 
This allows user the option to hide all transactions that do not affect the final bill due to mistakes or changes of rate, payment method,...etc. this will limit guest confusion when looking at their bill.
Moderator Comments
Excellent idea! We are happy to announce that this feature will be a part of a choiceADVANTAGE upgrade. Stay tuned for more details.
Comments (2)Posted By : taher zaki on 04/30/2008 under choiceADVANTAGE
Housekeeping Room Assignments 
There should be an assignment function in Choice Advantage to schedule the housekeeping rooms to clean each day, similar to the profit manager system.
Moderator Comments
This functionality will be introduced in choiceADVANTAGE 3.2, which is scheduled for release on June 18, 2008
Posted By
Comments (2)Posted By : Shannon Hyler on 05/02/2008 under choiceADVANTAGE
Groups - automatic assigment of rooms for groups 
Allow for batch room assignments based on various criteria, such as floor, room proximity, room type, or other room attributes.
Comments (4)Posted By : Product Management on 04/12/2008 under choiceADVANTAGE
Prompt for Cash Payment 
Must prompt for cash payment, while check-In, if payment method is Cash
Comments (1)Posted By : Jit Patel on 05/02/2008 under choiceADVANTAGE
Rate Code on Arrivals/Departures screen 
It would be great if we could have this on those screens so that direct billing could be set up prior to arrival as it isn't done for Expedia/Hotels.com.
Comments (1)Posted By : dherrmans on 05/05/2008 under choiceADVANTAGE
AUTOMOBILE INFORMATION 
Would like to see a link at check-in to enter the guests vehicle info and the ability to generate a "parking lot" report!
Moderator Comments
A license field and related reporting will be included in the choiceADVANTAGE 3.2 release.
Comments (2)Posted By : econolodgewb on 05/05/2008 under choiceADVANTAGE
Room Blocking / Work Orders 
have it so we can see Room Blocking / Work Orders from previous days
Comments (4)Posted By : gm.cn659 on 05/04/2008 under choiceADVANTAGE
Groups 
There should be a way to view the group arrivals by arrival date on the screen. Right now you have to scroll through a list that is not in order by date.
Moderator Comments
This enhancement has been captured and will be a part of a future release.
Comments (0)Posted By : Shannon Hyler on 05/02/2008 under choiceADVANTAGE
Ability to manage inventory greater than 51 weeks out 
The ability to view, reserve, or block rooms beyond 51 weeks. Currently, users can only make or view reservations within 51 weeks of the current business date.
Comments (1)Posted By : Product Management on 04/12/2008 under choiceADVANTAGE
Company History 
Top Company History Report
Shows top 10/25/50/100/all
Moderator Comments
Great idea Scott, thank you for taking the time to submit it. I am happy to report that in our upcoming choiceADVANTAGE version 3.2 release (currently scheduled for release on May 29, 2008) we will be introducing 4 new company history reports. Stay tuned for further details being provided within the training bulletin.
Comments (0)Posted By : Peter Park on 04/29/2008 under choiceADVANTAGE
Check-In 
In process of check-in and once enter check-in tab an credit card decline, it should not check the guest in house
Comments (2)Posted By : KEN PATEL on 04/30/2008 under choiceADVANTAGE
ABILITY TO CHANGE VIEW OF FUTURE AVAILIBILITY FROM WEEKLY TO MONTHLY 
WE SHOULD ABLE TO CHANGE THE VIEW FOR FUTURE AVAILIBILITY FROM WEEKLY TO MONTHLY LIKE IN PROFITE MANAGER.
Comments (2)Posted By : Henry Patel on 04/30/2008 under choiceADVANTAGE
Allow Arrival List to be printed for more than just 1 day. 
Add "from" and "to" dates for printing arrival list.
Comments (1)Posted By : Marti Petersen on 05/02/2008 under choiceADVANTAGE
Folio Number vs. Invoice Number 
Would like to see the folio number and the invoice number be the SAME number. It is confusing to bookkeepers when signed folios, invoices have different numbers.
Comments (0)Posted By : Lisa Doughty on 04/30/2008 under choiceADVANTAGE
Share Folios 
Have the ability to give each guest a folio and separate checkin checkout dates when they are sharing a room without having to check the room completely out and the roommate back in.
Comments (3)Posted By : Tim Cheek on 04/30/2008 under choiceADVANTAGE
Occupancy Forecast That Includes Groups 
Include in the forecasted occupancy group bookings based on historical trends.
Comments (1)Posted By : steve trone on 04/29/2008 under choiceADVANTAGE
email 
It would be helpful to communicate packages or specials to past guests via email blast. There should be a screen where you can go and find a compilation of every guests email address, press submit and the offering is sent. Right now it is my understanding that there is no way to send out emails unless sent individually.
Tags : email to guests
Comments (1)Posted By : patricia moore on 04/29/2008 under choiceADVANTAGE
Seprate Meeting rooom receipt for Guest Not staying in Hotel 
For the Hotels who use House Account to post meeting room charge or Party Hall for customer who's not staying in their hotel, should have ability to print and give seperate receipt to customer for individual date and transcation.
Comments (6)Posted By : Henry Patel on 04/29/2008 under choiceADVANTAGE
Add room type to the Departure List in the Emergency Reports. 
Currently, the report can be filtered by "Room Type", but the room type is not listed on the report.
Comments (0)Posted By : Product Management on 04/13/2008 under choiceADVANTAGE
rate changes 
when inputting rate changes allow user to use different rate codes ie 7 days weekly 2 day scr for a 9 day stay
Comments (3)Posted By : gm.cn659 on 05/04/2008 under choiceADVANTAGE