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Add a "Payment Type" column to the In House screen. This will assist the property when it comes to cash paying customers and their needs for long distance calls and other charges to their room.
Moderator Comments
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Provide the ability for the user to select a different room type on the 'Assign Room' screen. If the newly selected room type results in an overbooking situation, ask for an overbooking override before making the change. If the newly selected room type has a different rate than the current room type, ask the user whether or not to retain the current rate or change it to the new rate.
Moderator Comments
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Modify the "Deposit Due List" report to add these filter options: Group Accounts, Guest Accounts. Add the report to the Group Reports section while retaining it in the Reservation Reports section.
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Currently, the report can be filtered by "Room Type", but the room type is not listed on the report.
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Make all guarantee and cancellation policies fully synchronized between choiceADVANTAGE and CRS.
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Include group reservations in the hotel's forecast of demand so the hotel can predict how many group reservations they can expect to receive in the future. This will help manage room rates and inventory more effectively.
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Allow choiceADVANTAGE to be readable in French and Spanish, as well as being able to print guest forms in multiple languages.
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Instead of the card holder field defaulting to the guest name, the field should say "Merchant Card (Room and Tax only)" to account for single-use cards used with LNET reservations.
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The ability to create, manage, and sell room nights packaged with additional products and/or services. For example, Park & Fly packages, ski packages, champagne and roses etc.
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Provide users with the ability to define logoff periods for each individual user. So hotels that want a timeout period shorter than 20 minutes will be able to specify this.
Moderator Comments
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Currently the company name is not included on the guest folio when direct bill (DB) is the payment type.
Many company clients now require folios with statements/invoices. The addition of the company name on the folio will allow for reconciliation of the two forms.
Moderator Comments
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Allow for efficiencies in checking in and out large volumes of rooms associated with a group. Used to check an entire group in at the same time and print the registration cards and folios.
Moderator Comments
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Support an interface to the Quickbooks system for back office accounting.
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Develop interface to SalesPro, which automates the sales administration process and provides enhanced sales tracking and contact management.
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Add a new reservations report to choiceADVANTAGE that would allow the user to print a list of all reservations for a given future date or date range.
Moderator Comments
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For hotels that prefer to accept payment in full at check-in, this allows them to provide the guest with a payment receipt immediately. This would also produce separate receipts for each payment type used (for example, one credit card for movies, one for faxes, etc.).
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This is the ability for a system user to leave a text message for a guest. For example, if a guest receives a call and isn't in the room, the front desk agent could create a message for that guest.
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Allow hotels to determine whether they want "Automatic" or "Manual" invoicing. With "Manual" invoicing, the hotel would be able to group multiple direct bill charges into a single invoice.
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Allow for batch room assignments based on various criteria, such as floor, room proximity, room type, or other room attributes.
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Ability to move a guest into a different room on day of departure. For example, if a roof leak develops at 4am, the guest will need to be moved to a different room prior to checking out. Currently, users can't change room numbers after night audit on day of departure.
Moderator Comments
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Allows users to update their historical demand seasons to reflect actual results. This helps the system generate more accurate forecasts of demand.
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The ability to view, reserve, or block rooms beyond 51 weeks. Currently, users can only make or view reservations within 51 weeks of the current business date.
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The ability to print and deliver folios displaying a zero balance for guests due to depart. Will meet defined business rules for folio delivery.
Moderator Comments
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Add the ability to swipe a guest's drivers license like a credit card and populate pertinent reservation information.
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