System Test

Be able to put in multible rooms in Out of order at one time. Currenlty you have to put them in one at a time. If you are doing in deep clean ect it takes a good 5 min to put them in.

when you have 2 double beds and a pull out sofa, you still can not book the room with more than 4 persons. this is not accurate. we need to be able to say 4 adults and 2 children or whatever so we know for truth how many people are in house and what food supply we need. you need to allow us put in more than four

It would be great to have a "F" function key that would give a screen where you can input a room number and/or a guest name so you can go straight to that room/guest file; and or search for an in house guest by name. The name feature should allow you to search by the first 2 to 3 letters when you are uncertain of how to spell the guest name.

Please add the Rate Discrepancy Report to the report options. This report is currently found in Profit Manager only.

It would be beneficial to every property with a cancellation policy (which I believe to be most of them) to have the Guarantee screen update once the cancellation deadline has passed. Have it say something to the effect of "the deadline to change or cancel this reservation has passed, so you are responsible for the first night's charges." Some GSRs are blockheads who can't put two and two together when it's now 8pm on the day of arrival and they're telling the guest that they have until 4pm to cancel.

We should be able to have different cancellation policies for groups then our regular guests. Right now my groups have the same policy as my regular guests so I (GM) have to deal with each group guest to let them know that their cancellation policy is different and e-mail separately instead of using the ChoiceAdvantage function.

I would love to see ChoiceAdvantage offer an "email" for active users. Our hotel currently uses a journal to log all past guest issues or important notes, this would be great if it was in ChoiceAdvantage so that when you log in you can view any messages sent from other fdc or the gm at your hotel.

some times a person comes in after the night audit. NOw the date of his or her arrival is different then you have to post a room charge. When you do a direct bill they want the correct dates or they do not want to pay. They say it has to match. We need a way to go back to the no show and be able to back date it after the audit within 24 hrs.

It would be nice if we could incorporate the credit card swipe to include Corporate Lodging cards. This would eliminate many extra steps and leave less room for error since we have to currently check them in and out of 2 separate systems.

Guests (truck drivers) are requesting that the check in/out times be removed from the folio.

Currently when you enter user admin you can choose to view ALL users. This a a great option but it would be great if there was a way once the employee is terminated or no longer active to be sent to an "inactive" account. Currently we have to scroll through every employee who has ever had a username to find the one at the very bottom, in most cases, that is still active.

Front desk should be able to view and print Accounting report "Hotel Journal Summary" without asigning authorization to "Managers Report" which includs all finacial report that FDA does not need. We use "Hotel Journal Summary" as a part of check off list to make sure credit cards are all balanced for the day. Currently FDA is able to view and print "Hotel Journal Detail" and "Shift Reconciliation" so why not "Hotel Journal Summary" be included.

Sometimes we would like to delete a final charge or comment that is going to be delivered to our corporate clients to take care of the invoices, but we don't want to confused them showing a corrected charge or a comment that was not mented to be posted.

FREQUENT TRAVELER PROGRAM MEMBERS REPORT: ADD ROOM NUMBER TO REPORT, SORTED BY ROOM NUMBER. AIDS IN DELIVERING NEWSPAPERS TO OUR GP GUEST. THANKS.

It would be great if we could print the future availability list with our emergency reports.

It would be nice to see the rack rates when you view the future availability. Having to go in and start a reservation in order to enter rate codes to see the rate on certain room types is a waste of time.

there should be a way to apply group room rates to all room types at once for incoming groups instead of having to enter them all 1 at a time it's extremely tedious! or possibly having the rates copy over when you duplicate a master so it would illiminate the need to begin with.

I am in an area where internet will often times shut down due to weather. I am located on a peninsula. When the internet is down, I do not have access to CA and their training modules.. It would be easier to have the training modules ported to a CD/DVD ROM so that I can properly train my employees without having to worry about losing internet.

Front desk should be able to guarantee a reservation as a 4PM or 6PM for our regulars without guests being able to do the same online.

Current you can allocate additional total room counts but not specific room types. So if we're set to over sell they can book a specialty room type instead of a "standard" or lowest tier room. It would be nice when overbooking that we could control the room types to over sell.

Have an option to choose a different payment. Currently it only allows a check.

Currently, if you print a vacant clean list. All rooms that are clean for that day are listed. Have an option to have all pre-assigned rooms left off the report.

The ability to see how made the group and any changes that have taken place.

If you are changing a guest stay and the rate was overided at check in and you extend them for one day. You have to answer yes to overide the rate. The front desk clerk then has to go back and change the rate back. It would be nice to have an option to answer no and the rate be left alone.

When a group sends a rooming list the quickest way to put the reservations into the system is to use the 'quick pickup'. When you use it the address does not follow into the reservations. Now that the address is required you must go into every reservation, and put in an address before you can assign a room. When using the 'quick pickup' the group address should be put into the address field on the individual reservations.

When a bus tour sends a rooming list there is NO WAY for us to know what each individual guests address is.

Ability to control and book meeting space should be available in groups. Then show as a Special Arrival day before event to ensure set up. It should also be available to book directly through E-brochure. How much Revenue is lost due to convience issues with communication?

Quick stats should include todays checkout total number of rooms

Often times guests will wish to apply discounts (such as AAA and AARP) after they've made their reservation and often on their day of arrival. If our GM has lowered the cost of that room type since they've made a reservation *(because of low demand), the discount is applied on to the new room price, not the price the guest was quoted when they made a reservation. This glitch often times saves guests nearly 20% when it should only give them 10%, costing us a lot of money.

Allow us to have the option of accepting foreign cash by building in a currency converter/selector for cash under the "Post Payment" menu. In addition, allow us to set our own conversion rates/types of currency accepted to allow for the inclusion of bank conversion fees.

I would like to see a report that shows any arrivals for the day that have a special request such as a crib or a cot checked off.
Currently, we have to type the request in the special requests text box, as well as checking it off to take it out of special request inventory, and more often than not, a GSA may forget to type it in.

Right now we can create company profile,there is no way we can add rate code with that.If we have a capability to provide rate code with that when guest from select company come to check in rate will automatically pop up.Make front desk associates work real easy and convinient for sales person.

The home page shows that a total of 306 choiceADVANTAGE posts have been made, but only 85 of them are listed on the home page. This means 221 posts are waiting for the moderators to review them and make them publicly available for voting and comments. Where are you moderators? We want are suggestions made public for comments and votes.

Get rid of the "autopayment" function, or at least have an option to disable it. Many times, a guest will choose to switch their payment method @ checkout. When their card has already been charged, sometimes multiple times, it makes the checkout process "uncomfortable". We've only had choice advantage for a few weeks and I've already had several guests get angry about this . . .

It might take a while to set up, but what might be nice to have is a report/function that enables the desk worker to pull up all the people that have stayed in a certain room. I.E., if Smith, Jones, Doe, and Black all stayed in room 206 in the last month, we could have some kind of print out listing the names of people in that room.

After printing a report, it would be nice if the system kicked you back to the main menu of reports rather than having to click on the menu again to get the reports listing.

I would like to see the expiration date copy over when you are duplicating a reservation. Right now the # will copy but not the expiration date.

Whenever CRS books or cancels a reservation for the current day, a pop-up window from ChoiceAdvantage will display a notification that there has been a change for the day's current arrivals.

We have several guests that come in every monday for a four-day stay, and they always like the same room. It would be nice to have a repeat feature for reservations so we can automate the process of entering recurring reservations of this type, similar to a calendar function where the entry can be repeated every week for the next "X" weeks. Currently to make these reservations through the end of the year I have to manually create a duplicate for each week. Multiply this times a few regular guests and it adds up to a lot of time spent duplicating the same information

profit manager has a selective print option in case we are tring to correct the folioAND WANT TO HIDE CERTAIN LINES i feel its a good option to still have
when needed

in this program we are unable to track room changes unless we write them down. i would like to see a rerport for that in night audit or hsk reports

When rooming lists are sent for groups each mane must be entered into each reservations individually. This takes way to long to do. In Profit Manager the names could be all entered at once & then linked to the room type/reservation. Much faster & more convenient.

Maybe some more ways to find a guest in the system, because in some cases choiceADVANTAGE is sensitive to the names. So maybe a list could come up with spellings that are close to what we might have put in.

It would be great if we could have this on those screens so that direct billing could be set up prior to arrival as it isn't done for Expedia/Hotels.com.

have it so we can see Room Blocking / Work Orders from previous days

Have all LNET & LEXP reservations give specific instructions to FDA's when slecting check-in and check-out. So mistakes are less likely to happen.

when inputting rate changes allow user to use different rate codes ie 7 days weekly 2 day scr for a 9 day stay