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Product Management

Product Management
Member since : Apr-10-2008 (Verified)
IdeaScale™ Stats
qPoint Balance 2868
Votes Cast 0
Comments Posted 0
Topics/Ideas Posted 24
Topics/Ideas Tracking 0

Ideas/Topics Posted

Add payment column to In House List 
Posted by Product Management 04/13/2008 12:00 AM PDT
Add a "Payment Type" column to the In House screen. This will assist the property when it comes to cash paying customers and their needs for long distance calls and other charges to their room.
Moderator Comments
A "Payment Type" column idea has been captured and will be a part of a future choiceADVANTAGE release.

This has been tentatively scheduled for choiceADVANTAGE 3.4, May 2009.
Allow users to select a different room type on Assign Room screen 
Posted by Product Management 04/13/2008 12:00 AM PDT
Provide the ability for the user to select a different room type on the 'Assign Room' screen. If the newly selected room type results in an overbooking situation, ask for an overbooking override before making the change. If the newly selected room type has a different rate than the current room type, ask the user whether or not to retain the current rate or change it to the new rate.
Moderator Comments
This functionality is tentatively scheduled for choiceADVANTAGE 3.4, May, 2009.
Groups - Enhance Deposit Due List for Groups 
Posted by Product Management 04/13/2008 12:00 AM PDT
Modify the "Deposit Due List" report to add these filter options: Group Accounts, Guest Accounts. Add the report to the Group Reports section while retaining it in the Reservation Reports section.
Add room type to the Departure List in the Emergency Reports. 
Posted by Product Management 04/13/2008 12:00 AM PDT
Currently, the report can be filtered by "Room Type", but the room type is not listed on the report.
Centrally managed guarantee and cancellation policies 
Posted by Product Management 04/13/2008 12:00 AM PDT
Make all guarantee and cancellation policies fully synchronized between choiceADVANTAGE and CRS.
Group reservations included in the forecast of demand 
Posted by Product Management 04/13/2008 12:00 AM PDT
Include group reservations in the hotel's forecast of demand so the hotel can predict how many group reservations they can expect to receive in the future. This will help manage room rates and inventory more effectively.
Enhance the system to support multiple languages 
Posted by Product Management 04/13/2008 12:00 AM PDT
Allow choiceADVANTAGE to be readable in French and Spanish, as well as being able to print guest forms in multiple languages.
Update the Card Holder field for LNET reservations 
Posted by Product Management 04/13/2008 12:00 AM PDT
Instead of the card holder field defaulting to the guest name, the field should say "Merchant Card (Room and Tax only)" to account for single-use cards used with LNET reservations.
Packages functionality 
Posted by Product Management 04/13/2008 12:00 AM PDT
The ability to create, manage, and sell room nights packaged with additional products and/or services. For example, Park & Fly packages, ski packages, champagne and roses etc.
Allow a configurable user timeout 
Posted by Product Management 04/13/2008 12:00 AM PDT
Provide users with the ability to define logoff periods for each individual user. So hotels that want a timeout period shorter than 20 minutes will be able to specify this.
Moderator Comments
We are happy to announce that the ability to configure logoff times will be coming to choiceADVANTAGE as part of the 3.3 release due in the fall of 2008.
Add direct bill company name to guest folios 
Posted by Product Management 04/13/2008 12:00 AM PDT
Currently the company name is not included on the guest folio when direct bill (DB) is the payment type.
Many company clients now require folios with statements/invoices. The addition of the company name on the folio will allow for reconciliation of the two forms.
Moderator Comments
We are pleased to announce that this enhancement will be a part of the choiceADVANTAGE 3.3 upgrade slated for fall of 2008!
Groups - auto-check in and auto-checkout of groups 
Posted by Product Management 04/12/2008 12:00 AM PDT
Allow for efficiencies in checking in and out large volumes of rooms associated with a group. Used to check an entire group in at the same time and print the registration cards and folios.
Moderator Comments
This functionality has been scheduled to be included in the choiceADVANTAGE 3.3 release, which is tentatively scheduled for 12/2008.

Interface to Quickbooks 
Posted by Product Management 04/12/2008 12:00 AM PDT
Support an interface to the Quickbooks system for back office accounting.
Sales Pro Interface 
Posted by Product Management 04/12/2008 12:00 AM PDT
Develop interface to SalesPro, which automates the sales administration process and provides enhanced sales tracking and contact management.
Future Reservations Report 
Posted by Product Management 04/12/2008 12:00 AM PDT
Add a new reservations report to choiceADVANTAGE that would allow the user to print a list of all reservations for a given future date or date range.
Moderator Comments
This functionality is tentatively scheduled for choiceADVANTAGE 3.4, May, 2009.
Ability to print a payment receipt 
Posted by Product Management 04/12/2008 12:00 AM PDT
For hotels that prefer to accept payment in full at check-in, this allows them to provide the guest with a payment receipt immediately.  This would also produce separate receipts for each payment type used (for example, one credit card for movies, one for faxes, etc.).
Guest Messaging 
Posted by Product Management 04/12/2008 12:00 AM PDT
This is the ability for a system user to leave a text message for a guest. For example, if a guest receives a call and isn't in the room, the front desk agent could create a message for that guest.
Manual accounts receivable invoicing 
Posted by Product Management 04/12/2008 12:00 AM PDT
Allow hotels to determine whether they want "Automatic" or "Manual" invoicing. With "Manual" invoicing, the hotel would be able to group multiple direct bill charges into a single invoice.
Groups - automatic assigment of rooms for groups 
Posted by Product Management 04/12/2008 12:00 AM PDT
Allow for batch room assignments based on various criteria, such as floor, room proximity, room type, or other room attributes.
Ability to change the room number on day of departure 
Posted by Product Management 04/12/2008 12:00 AM PDT
Ability to move a guest into a different room on day of departure. For example, if a roof leak develops at 4am, the guest will need to be moved to a different room prior to checking out. Currently, users can't change room numbers after night audit on day of departure.
Moderator Comments
This functionality is tentatively scheduled for choiceADVANTAGE 3.4, May, 2009.

Ability to Update Historical Demand Seasons 
Posted by Product Management 04/12/2008 12:00 AM PDT
Allows users to update their historical demand seasons to reflect actual results. This helps the system generate more accurate forecasts of demand.
Ability to manage inventory greater than 51 weeks out 
Posted by Product Management 04/12/2008 12:00 AM PDT
The ability to view, reserve, or block rooms beyond 51 weeks. Currently, users can only make or view reservations within 51 weeks of the current business date.
Express checkout folios 
Posted by Product Management 04/12/2008 12:00 AM PDT
The ability to print and deliver folios displaying a zero balance for guests due to depart. Will meet defined business rules for folio delivery.
Moderator Comments
This functionality is tentatively scheduled for choiceADVANTAGE 3.4, May, 2009.
Add Drivers License Swipe functionality to choiceADVANTAGE 
Posted by Product Management 04/11/2008 12:00 AM PDT
Add the ability to swipe a guest's drivers license like a credit card and populate pertinent reservation information.

Comments Posted

Activity Stream

Date Description
Sep-03-2008 Received Postive Feedback on Topic : Add room type to the Departure List in the Emergency Reports.
Sep-03-2008 Received Postive Feedback on Topic : Group reservations included in the forecast of demand
Sep-03-2008 Received Postive Feedback on Topic : Ability to manage inventory greater than 51 weeks out
Sep-03-2008 Received Postive Feedback on Topic : Groups - automatic assigment of rooms for groups
Sep-03-2008 Received Postive Feedback on Topic : Update the Card Holder field for LNET reservations
Sep-03-2008 Received Postive Feedback on Topic : Centrally managed guarantee and cancellation policies
Sep-03-2008 Received Postive Feedback on Topic : Future Reservations Report
Sep-03-2008 Received Postive Feedback on Topic : Allow a configurable user timeout
Sep-03-2008 Received Postive Feedback on Topic : Groups - auto-check in and auto-checkout of groups
Sep-03-2008 Received Postive Feedback on Topic : Express checkout folios
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