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Peggy Donovan
05/11/2008
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I certainly agree with the previous comment. Choice Advantage is not as user friendly as Profit Manager! It takes longer to train new staff. There are so many screens & steps you must go through to check-in guests, make reservations, check-out guests, etc, etc that CA is very, very frustrating at times. CA would be a very poor set up for a big property with high occcupancy. There have been some improvments made but there is still a long way to go for it to be as good as Profit Manger.
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Peggy Donovan
05/06/2008
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Definitely needed!
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Peggy Donovan
05/06/2008
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The only way I have found to get the group masters off the active list is to make the group foilo "inactive". Not the best solution! We definitely need to cancel a group master.
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Peggy Donovan
05/06/2008
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Guests should not see any mistakes made on their bill. They should have a clean bill without all the adjustments & corrections showing. We should be able to transfer those errors out of the follow or select what we want to print - the same as Profit MAnager.
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gm.cn835
05/06/2008
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When duplicating a reservation for a guest that has stayed before, the correct credit card info does not pull over. You have to go back to past reservations & hope you can find it without too much trouble. Could we not update the guest history as we did in Profit MAnager & have the correct info follow through? This is a real pain when taking reservations!
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