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Dustin Lennon
05/26/2008
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That's what the nightly audit is for. It posts all room and tax to guest folios. If the guest is wanting a ZEROED out balance, they will just have to stop by the desk in the morning and pick up a current receipt.
The guest has to understand that when they pay at check in, room and tax isn't posted until the night audit is run. By what you are suggesting, it is leaving you open to a DOUBLE post of room and tax.
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